All Ottle bottles are top rack dishwasher safe, but dishwashing may cause gradual degradation of the printed design over time. Handwashing is recommended to preserve the “like new” look and function.

Ottle bottles should never be microwaved.

Ottle bottles should never be placed in the freezer.

Standard shipping in the contiguous US take about 5-7 business days from the date of fulfillment.

Unfortunately, once an order has been placed, we are unable to cancel or make edits to it. However, you can return the order for a full refund after it arrives. View our returns page here for more information about how to initiate a return.

We accept all major credit cards. We do not accept cash or check.

At this time, we are only able to process and deliver orders within the United States. We are working on expanding our shipping options and hope to offer international delivery in the future!

We stand behind the quality and durability of our products and are committed to providing you with a hydration companion that meets your expectations. We offer a limited warranty against manufacturing defects for one year from the date of purchase. This warranty covers defects in materials and workmanship under normal use and care. View our product warranty page here.

Unused Ottle bottles in their original packaging can be returned for a full refund within 30 days of delivery. Once we’ve received and inspected your return, we’ll notify you of the refund approval. Approved refunds will be processed to your original payment method within 10 business days. View our full return policy here for more information about how to initiate a return.

Please note that you will be responsible for return shipping costs, unless the error is on our part.