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Shipping Policy

At Ottle, we strive to provide you with a seamless shopping experience, including reliable and efficient shipping. Below are the details of our shipping policy. 

Processing Times

  • Orders are typically processed within 1-3 business days (Monday through Friday, excluding holidays).
  • Orders placed on weekends or holidays will begin processing the next business day.

Shipping Methods and Delivery Times

We offer a variety of shipping options to meet your needs:

  • Standard Shipping: Delivery typically within 5-7 business days after processing.
  • Expedited Shipping: Delivery typically within 2-3 business days after processing.
  • Overnight Shipping: Delivery by the next business day after processing (available for select locations).

Shipping times may vary depending on your location and the shipping method selected.

Shipping Rates

  • Shipping rates are calculated at checkout based on the weight of the package, shipping method, and destination.
  • Free Standard Shipping may be available for orders over $50. Check current promotions for eligibility.

Tracking Your Order

Once your order ships, you will receive a confirmation email with a tracking number to monitor its progress.

International Shipping

At this time, we are only able to process and deliver orders within the United States. We are working on expanding our shipping options and hope to offer international delivery in the future. Thank you for your understanding!

    Address Accuracy

    Please ensure your shipping address is accurate and complete when placing your order. Ottle is not responsible for delays or failed deliveries due to incorrect or incomplete address information.

    Lost or Damaged Packages

    • If your package is lost or damaged during shipping, please contact us at support@ottlebottle.com with your order details.
    • We will work with the carrier to resolve the issue as quickly as possible.

    Additional Information

    • We do not currently ship to P.O. boxes or APO/FPO addresses.
    • Shipping policies and rates are subject to change without notice.

     

    For any questions or concerns regarding your order or our shipping policy, please contact us at support@ottlebottle.com.